Amazon Web Services are trusted partners and provide a range of secure cloud services central to our product.
Call Handling provide cloud-based virtual call centres for organisations that need to manage inbound calls without incurring the costs of a staffed call centre (e.g., NHS and third sector helpline services). Dizions are currently working on an interface that will enable details of incoming calls and outbound responses to be recorded against client records on the Crossdata Case Management system.
Frontier Group provide the hardware and communication services for those customers who have chosen the "one-stop" packaged solution for the Crossdata Call-round service. Customers selecting this option get a single bill from Frontier Group encompassing all voice, data and hardware charges.
Loqate allow us and our clients to tap into Royal Mail's database to lookup UK addresses by postcode, streamlining the recording of client records and improving data quality.
Rackspace are the cloud company entrusted to securely host Crossdata's cloud-based services. The company is acknowledged as a leading global supplier of data hosting. Given the critical importance of this service, we regard Rackspace as a key partner who are integral to our service offering.
TextAnywhere helps improve our clients' service offering by providing an additional communication stream for reaching out to the people in their database.
Triangle Consulting are the social enterprise behind the Outcomes Star, an evidence based tool for measuring and supporting the progress of clients towards self-reliance or other goals. The service integrates with the Crossdata Case Manager reporting suite.