Roster
Roster is a powerful module within the Crossdata suite that improves service delivery to clients by ensuring that users roster the right person, for the right job, at the right time. The service also saves organisations time and money by simplifying and automating the support worker scheduling process. This enables valuable staff resources to be freed up and switched from back office processing to more productive areas.
Aided by Roster, supervisors can create visit schedules, assign support visits, and then automatically create calendar-based work schedules for each support worker within their team. A powerful search and match facility enables selection of the best support worker for each client. Daily, weekly, and monthly values can be applied to schedules as required. Graphical calendars with drag and drop facility allow visits to be easily re-scheduled. Roster also offers nearest-matching scheduling (via Google maps) and automated mileage / travel time calculation.
The service integrates seamlessly with the Crossdata Case Management Service, enabling comprehensive client care plans to be produced prior to the assignment of visits and the production of rosters for individual support workers.
Roster also integrates seamlessly with the Crossdata Call-round service, allowing support workers to view, update, and confirm schedules on their mobile whilst at home or out in the community.